Privacy Policy
Last Updated: January 15, 2026
Gracefuldolph ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gracefuldolph.com or use our services.
1. Information We Collect
We collect information you voluntarily provide to us when you contact us through our website, including your name, email address, and the content of your messages. We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
2. How We Use Your Information
We use the information we collect to respond to your inquiries and provide requested services, communicate with you about programs and initiatives that may interest you, improve our website and services, comply with legal obligations under Canadian federal and provincial laws, and protect against fraudulent or unauthorized activity.
3. PIPEDA Compliance
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This means we obtain consent before collecting personal information, collect only information necessary for identified purposes, protect your information with appropriate security measures, provide you access to your personal information upon request, and retain your information only as long as necessary.
4. Information Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, when required by law or to respond to legal process, to protect our rights or the safety of others, and in connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for a period of 3 years unless you request earlier deletion.
7. Your Rights
Under PIPEDA and applicable provincial legislation, you have the right to access your personal information held by us, request correction of inaccurate information, withdraw consent (subject to legal or contractual restrictions), and file a complaint with the Office of the Privacy Commissioner of Canada.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@gracefuldolph.com.